How to Build a Consumer Brand
Brand has become a catch-all term. We use it interchangeably to refer to brand image (packaging and logos), brand ethos (mission and messaging), and brand-building (community). And while most aspects of building a business – supply chain, logistics, manufacturing, etc. – are becoming commoditized, brand is an increasingly important differentiator for emerging consumer startups. But what is brand, really? And how do you build one? Jeff Bezos once said “a brand for a company is like a reputation for a person. You earn reputation by doing hard things well.” This description has always resonated with me. You can’t tell people what your brand is; you have to show them. In other words, you have to prove yourself. But I would take it one step further. Brand isn’t just a company’s reputation, it’s a company’s character. And just like a person’s character, it is defined by how one acts when no one is watching. In the words of legendary basketball coach John Wooden, “be more conc...